IntellaTriage’s philosophy is one of transparency and use of statistics to drive performance. Hence several reports are made available to customers so that they can monitor activity, understand call volumes, and evaluate if any process changes or other adjustments are required.  Your specific needs would be defined during implementation and supplemented or customized accordingly.

We provide you with daily and monthly call logs, each with statistics on the nature and disposition for every call.  Sample Reports include:

  • Call Logs
  • Call Volume
  • Clinical Statistics
  • Month End Clinical Report
  • Month End Call Volume Report

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