Our Nurse Triage Services

Our Triage Services


After Hours Triage Support

We provide after-hours compassionate and effective telephone triage nurses and services for your Hospice,Home Health, Palliative Care, PACE programs and Physician Groups. Managing costs while providing the highest level of care requires expert triage of each call and individual situation. Utilizing RNs for all support assures expert top quality interactions with your participants and their families while treating each situation with care and respect it deserves.

Our state of the art phone system makes it transparent that phones have been transferred to IntellaTriage allowing us to respond to callers as an extension of your organization. IntellaTriage RNs chart in your EMR system for a seamless record of care and hand-off back to your staff. Learn More.

Post Discharge Follow Up

Supporting your patients after discharge is a crucial to a positive experience during transitional care. When timely, compassionate patient support is provided it improves outcomes and uncovers experience issues.

Our nurses will contact your patients within a predetermined amount of time after discharge to assess their health status and escalate them to a clinical resources as necessary.  We will review discharge instruction and facilitate any necessary follow-up care.  Finally we will compile the patient’s feedback on their hospital experience to help you improve. Learn More.

Home health patient calls after hours nurse triage line

Readmission Prevention Services

IntellaTriage provides personalized  communication to your patients post-discharge, measuring the patient experience, identifying care needs, measuring risks.  Our telephone triage nurses will deliver alerts to your case managers for follow-up in order to avoid unnecessary readmissions for at-risk patients. After initial contact our nurses systematically assess those patients at risk for readmissions and then notify your care management team for proper intervention. Most common risk factors are patients with conditions that include CHF, AMI, COPD and pneumonia. Learn More.

Contact Us Below or Call Direct - 877-940-2516

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